No replacement cost will be levied for the issuance of chip bank card. For replacements as a result of stolen / lost / damaged cards, and new bank cards given, replacement charges/card costs is supposed to be levied depending on the tariff relevant to your charge card.
Do i must request a fresh PIN for the replaced Chip bank card?
No, your present ATM PIN regarding the credit that is existing may be used on since the PIN for the replacement card. In the event you don’t know the PIN of one’s current charge card, you can phone HSBC PhoneBanking to request a brand new credit card ATM PIN.
Can I prefer the HSBC Chip bank card for online deals in addition to at Point Of Sale (POS) terminals?
Yes, you need to use the HSBC Chip bank card for POS and for online transactions at sites that accept Visa/MasterCard bank cards. On the web card use will demand verification associated with transaction by going into the 6 digit OTP (One Time Password). HSBC has rolled away an SMS OTP functionality for easier usage during both on the web and IVR deals. In the event that you had formerly produced Verified by Visa (VBV)/ Mastercard SecureCode (MSC) passwords, you can not utilize them. Rather, the HSBC SMS OTP verification solution will automatically trigger verification for the online/IVR transactions via the SMS OTP.
Please make reference to the FAQ on Implementation of SMS OTP verification for main and Add-on cards for further details.
Use at POS terminals present at vendor establishment will need you to enter your 6 digits ATM PIN quantity, to validate the deal. Wrong ATM PIN will maybe not validate the transaction therefore the exact same shall never be prepared. Just in case you don’t have an ATM PIN, please put your ask for the exact same on HSBC mobile Banking /HSBC private online Banking. It’s also possible to go to your nearest HSBC Branch and destination a request an ATM PIN. Upon demand the ATM PIN will be provided for your mailing address.
Can the HSBC is used by me Chip bank card offshore?
Yes. With respect to the convenience of the international POS terminal, you may well be needed to validate your acquisitions with your 6-digit bank card ATM PIN in addition to signing the product product sales slide. Take note, in a few countries/regions chip cards are not commonplace and never all POS terminals can accept chip cards. Your card deals within these countries/regions will return to making use of stripe that is magnetic.
Would the HSBC Chip bank card be accepted by all merchants?
Yes. The Chip credit card also offers a magnetic strip to make sure acceptance also at merchants whose POS terminals don’t have Chip card ability. Thus the HSBC Chip bank card may be used at most card accepting merchants in exactly the same way while the magnetic strip cards are employed.
How can I utilize my HSBC Chip bank card?
- The vendor will dip the Chip Card in to the POS terminal’s card audience and go into the add up to be compensated by you.
- The POS terminal will ask for your PIN, which is your 6 Credit card ATM that is digit PIN.
- You are needed to enter your bank card ATM pin regarding the aim of Sales (POS) device along with signing the fee slide for the purchase deal to successfully proceed through.
- The Merchant arms over your content regarding the Sales slide along aided by the Chip Card.